Patient Access (formally EMIS Access)

What is Patient Access?

With Patient Access, you can now view, book and cancel appointments from home, work or on the move – wherever you can connect to the internet. What’s more, because Patient Access is a 24 hour online service – you can do this in your own time, day or night.

NHS England wants to give people better ways to see their personal health information online. Being able to access their health records can help you see test results and read and review notes from your appointments in your own time.

From the 01st November 2022 (provisionally) NHS England are letting you see all the information within your health record automatically – FROM THAT POINT FORWARD.

If you are over 16 and have an online account, such as through the NHS AppNHS website, or another online primary care service, you will be able to see all future notes and health records from your doctor (GP).

This means that you will be able to see notes from your appointments, as well as test results and any letters that are saved on your records. This only applies to records from your doctor (GP), not from hospitals or other specialists. You will only be able to see information from 01st November 2022 (provisionally). For most people, access will be automatic, and you won’t need to do anything provided you already have an online account.

Your doctor (GP) may talk to you to discuss test results before you are able to see some of your information on the app. Your doctor (GP) may also talk to you before your full records access is given to make sure that having access is of benefit to you. There might be some sensitive information on your record, so you should talk to your doctor if you have any concerns.

These changes only apply to people with online accounts. If you do not want an online account, you can still access your health records by requesting this information through reception. The changes also only apply to personal information about you and your individual GP health record.

The NHS App, website and other online services are all very secure, so no one is able to access your information except you. You’ll need to make sure you protect your login details. Don’t share your password with anyone as they will then have access to your personal information.

How do I register?

Ask reception to provide you with an access code.

Is my information secure?

All information that is sent to your surgery via Patient Access is secure. Your personal details are encrypted and protected using the highest standard internet security, so it cannot be intercepted. Only you and your GP surgery are able to see this information